Manufacturing has fueled the shaping and transformation of civilizations since the beginning of humanity. As the pillar of commerce and entrepreneurship, the number of manufacturing organizations is multiplying year by year. Yet, they often still rely on yesterday’s technology to produce supply chain management and operations. There has also been a tectonic shift in how manufacturing companies reach, engage, and talk to today’s buyers. To keep up with the new digitally aware customer’s demands, manufacturers must adopt innovative digital technologies to make, distribute, and capture value.
From master data management, technical diagnostics, and intelligent warehousing through to supply chain 4.0, IoT, RPA, and analytics, the industrial sector has more shifts than ever to cut costs and improve operational efficiencies across the board. Data-driven technology enables this shift across the whole supply chain, creating new business innovations and models. The steep rise in the use of self-service channels requires seamless digital experiences. The biggest challenge lies in capturing sustainable value at scale, both in the short and long term. Customer-centricity is the differentiator in capturing value.
Over the last decade, we’ve helped many of our consumer manufacturing and industry clients build, build and accelerate their digital business. Here’s how: